Snailpost · slow letters, meaningful connections · Last updated July 13, 2026
Dear reader,
These Terms & Conditions ("Terms") govern your use of the Snailpost mobile application and related services ("Snailpost", "we", "us", "our"), operated by Pulkit Aggarwal. By creating an account or using Snailpost, you agree to these Terms. If you do not agree, please do not use the app. Snailpost was previously published under the name "Dearly"; these Terms apply to the same app and service under its new name.
Snailpost is intended only for people aged 16 years or older. By using Snailpost you confirm that you are at least 16. If we learn that a user is under 16, we will remove the account. Some regions may require a higher minimum age; you are responsible for using Snailpost in line with the laws where you live.
Snailpost is a slow correspondence app. You write letters to other members that are delivered after a deliberate delay, the way real mail travels. Snailpost is for friendship and pen-pal style correspondence. It is not a dating service and must not be used to seek romantic or sexual contact.
You sign in with Apple, Google, or an email account. You are responsible for activity on your account and for keeping access to it secure. You agree to provide accurate information, including a truthful birth date, and to keep it up to date.
You own the letters and content you create. By posting content you grant Snailpost a limited licence to store, transmit, and display it to the people you correspond with and to operate and moderate the service. You agree NOT to use Snailpost to: harass, threaten, or bully anyone; share sexual, violent, hateful, or illegal content; impersonate others; spam or advertise; or share another person's private information without consent. Any content that sexualises or endangers minors is strictly forbidden. See our Child Safety Standards.
So that new members always have someone to write to, Snailpost may include a number of guide accounts and seed personas that are operated by Snailpost and may use automated tools, including AI, to help write replies and seed the daily Campfire. Not every account on Snailpost is an independent third-party user. We work to clearly favour and surface real members, and these accounts may be reduced over time. Snailpost Plus is sold for app features and is never a guarantee that any particular account is a real person.
Snailpost offers optional AI assistance: writing suggestions and topic ideas while you compose, and translation of letters you receive. When you use one of these features, the relevant text (your draft, or the letter being translated), together with pseudonymous context such as pen names, age, country, and interests, is transmitted to and processed on the servers of an external AI provider, which may be located outside your country. Your real name, email address, and account identifiers are never sent to the AI provider. How much writing help you receive is your choice, made during setup and changeable at any time, including none at all.
Snailpost also uses automated screening, which may include AI, to check outgoing letters, bottles, and board posts for scams and other serious abuse before delivery. Screening is deliberately conservative: only content assessed with high confidence as seriously harmful is held, and if anything of yours is held you will be told in the app and can appeal to the Post Office desk, where a human reviews every appeal. Accounts that repeatedly send seriously harmful content may be suspended under section 8.
AI output can be imperfect. Suggestions are only suggestions and translations may contain errors; you remain responsible for the content you choose to send. Please do not include sensitive personal information (such as ID numbers, passwords, or financial details) in text you submit to an AI feature. Full details of what is and is not shared are in our Privacy Policy (section 5, "Our AI policy").
Snailpost Plus is an optional auto-renewing subscription sold through the billing system of the app store you downloaded Snailpost from: Apple's App Store on iOS, or Google Play on Android. The price, billing period, and any free-trial terms are always shown in the app before you purchase. Payment is charged to your App Store or Google Play account at confirmation of purchase. Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period; your account is charged for renewal within 24 hours before the current period ends. You can manage or cancel your subscription at any time in your App Store or Google Play account settings; deleting the app does not cancel a subscription. Except where required by law, payments are non-refundable and refunds are handled under the policies of the store you purchased through. Any unused portion of a free trial is forfeited when you purchase a subscription.
On iOS, where these Terms do not provide otherwise, Apple's standard Licensed Application End User License Agreement (EULA) applies. You additionally acknowledge that these Terms are between you and Snailpost's operator, not Apple; that Apple has no obligation to provide maintenance or support for Snailpost; and that Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them.
You can report or block any member from their profile or a letter. We review reports and may remove content, warn, suspend, or permanently ban accounts that break these Terms, with or without notice. To report a serious safety concern you can also email us at hi@pulket.in.
You may stop using Snailpost and delete your account at any time from within the app, or via our account deletion page. We may suspend or terminate your access if you breach these Terms or to protect the community.
Snailpost is provided "as is" without warranties of any kind. We do not guarantee that any correspondence, match, or feature will be available, uninterrupted, or error-free. To the maximum extent permitted by law, Snailpost and its operator are not liable for indirect, incidental, or consequential damages arising from your use of the app. Nothing in these Terms limits liability that cannot be limited under applicable law.
We may update these Terms from time to time. If we make material changes, we will update the date above and may notify you in the app. Continuing to use Snailpost after changes means you accept the updated Terms.
These Terms are governed by the laws of India, without regard to conflict-of-law rules.
Questions about these Terms? Email hi@pulket.in with the subject "Snailpost Support".
yours patiently,
the Snailpost desk
Snailpost · slow letters, meaningful connections